Let's face it, most fire and EMS departments in the country are struggling to recruit new members and then retain them. Several national studies have cited poor leadership as one of the main reasons people do not join or end up leaving an organization. While we have some of the best strategy and tactics leaders in the world, we collectively fall short at running member-based organizations. We also need to realize that you don't have to have radios and badges to be a true leader in your department. In this interactive, fast-paced session, we will discover where we fall short of expectations and explore how to build a progressive leadership team to enjoy the success of a winning program.