Quality leadership is essential for the fire and emergency services to accomplish the mission and improve your department. The course examines leadership styles, qualities, ethics, and best practices to help your department function at a high level and avoid fire and emergency services leadership pitfalls. New retention research will also be discussed to help leaders understand retention concerns and identify solutions.

Instructor: Chief Jeff Cash

The National Volunteer Fire Council published the text “Volunteer Fire Service Culture – Essential Strategies for Success” as a guide to volunteer fire service leaders who desire to change the culture and attitude towards personal health and safety. This training utilizes the guide to reinforce the need for change and provide a roadmap for implementation of change to improve the health and safety of volunteer fire and EMS responders.

Instructor: David Lewis