Tiger Schmittendorf is vice president of recruitment & retention services for First Arriving, a full-service marketing and technology team headquartered in Richmond, VA. He served as deputy fire coordinator for the County of Erie Department of Homeland Security & Emergency Services in Buffalo, NY, for more than 20 years before retiring in 2018. In that position, he was responsible for the recruitment, training, and mutual aid operations of 97 fire departments and 6,000+ firefighters. Tiger is a nationally certified fire instructor and has actively served as a firefighter with the Evans Center (NY) Volunteer Fire Company since 1980, having served as its chief of training, public information officer, and recruiter. In addition, he was his department's first-ever junior firefighter. Now, he brings 15 years of experience in engineering, sales, marketing, and management to the industry he loves: fire and emergency services.