Join us for a conference welcome and overview, following by a keynote address.

• Chief Tonya Hoover, Deputy U.S. Fire Administrator
• Sarah Lee, NVFC Chief Executive Officer
• Daniel Neaverth, Erie County Emergency Services Commissioner
• Chief Kevin Quinn, NVFC Health, Safety, and Training Committee Chair
• Ed Tase, President, Firefighters Association of the State of New York

Keynote Presentation: It’s Game Time! Leading and Engaging Volunteers and Employees

Do you struggle with how to keep employee and volunteer engagement levels high and consistent among your team? Do you have a solid plan in place with actionable steps that your leaders can turn to when they need to boost department morale? Jan Spence shares how pursuing her life-long dream of playing professional football led to the unexpected opportunity to affect change through encouraging words and simple actions. Applying her “Cheer Leadership®” approach in the agency builds stronger connections, increases employee and volunteer engagement and loyalty, fosters teamwork, and creates a positive department culture. In a time when staff satisfaction levels are plummeting and attrition levels are soaring, these invaluable strategies can assist leaders with helping and guiding their station members towards reaching their full potential.

Keynote Evaluation: https://www.surveymonkey.com/r/ZX3J6W9