Join us for a conference welcome and overview, following by a keynote address from Jan Spence.

Keynote Presentation: It’s Game Time! Leading and Engaging Volunteers and Employees

Do you struggle with how to keep employee and volunteer engagement levels high and consistent among your team? Do you have a solid plan in place with actionable steps that your leaders can turn to when they need to boost department morale? Jan Spence shares how pursuing her life-long dream of playing professional football led to the unexpected opportunity to affect change through encouraging words and simple actions. Applying her “Cheer Leadership®” approach in the agency builds stronger connections, increases employee and volunteer engagement and loyalty, fosters teamwork, and creates a positive department culture. In a time when staff satisfaction levels are plummeting and attrition levels are soaring, these invaluable strategies can assist leaders with helping and guiding their station members towards reaching their full potential.